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Exam 1: Introduction to Operations and Supply Chain Management

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Question 41

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________ is an operations activity with the purpose of designing and implementing the transformation processes that best meet the needs of the customer and firm.

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Question 42

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What is the most impactful trend in supply chain management over the last quarter century? Justify your choice.

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The authors name electronic commerce as ...

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Question 43

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Briefly discuss the three important trends in business that have focused attention on operations and supply chain management.

What is the meaning of agility to the operations and supply chain function?

Most organizations function as part of a larger supply chain.

The ________ function of an organization manages the movement of physical goods throughout the supply chain.

E-commerce is the component of a supply chain that is the most susceptible to breakdown.

Electronic commerce refers to the use of information technology solutions to automate business transactions.

A supply chain is composed of two or more operations functions.

Offer definitions of the operations function and the supply chain. What is the relationship between operations and supply chain?

A(n)________ is a network of manufacturers and service providers that collaborate to create a product or service.

The purchasing activity identifies and qualifies suppliers of goods and services and manages the ongoing buyer-supplier relationships.

A(n)________-tier supplier for Acme sells directly to them.

What are three reasons that the study of operations and supply chain management is important?

The professional society for persons interested in operations and supply chain management is called APICS.

Which of these operations and supply chain activities involves the greatest number of interfunctional participants?

The ________ model is used to define the processes, metrics and relationships in supply chain management.

________ is an example of an output of the transformation process.

________ is the ability to recalculate plans in the face of market, demand, and supply volatility and deliver the same or comparable cost, quality and customer service.

To participate in a supply chain, a firm must actually handle the physical goods at some point.