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Which of the following federal agencies has the power to set mandatory safety standards for almost all products that consumers use example cribs,electronics and video games,school supplies,science kits,toys,and pacifiers?


A) The Federal Trade Commission (FTC)
B) The Food and Drug Administration (FDA)
C) The Consumer Product Safety Commission (CPSC)
D) The Bureau of Consumer Protection

E) A) and B)
F) A) and C)

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Define innovation and discuss its importance and current approaches that companies use to stimulate it.

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Technological success is based upon inno...

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A target market is a group of people or organizations for which an organization designs,implements,and maintains a marketing mix intended to meet the needs of that group,resulting in mutually satisfying exchanges.

A) True
B) False

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The population group that falls between ages 9 to 12 and presents great opportunity to American marketers with a huge spending power is known as:


A) Generation X.
B) teens.
C) Generation Y.
D) tweens.

E) B) and C)
F) None of the above

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Saving money is a major priority for _________,who are generally economical and look for value when making purchases.


A) Gen Xers
B) Millennials
C) teens
D) tweens

E) A) and B)
F) All of the above

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Gen Xers tend to be frugal and seek value when making purchases.

A) True
B) False

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As a means of product promotion,unlike television,social media enable firms to create conversations with customers and establish meaningful connections.

A) True
B) False

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Fincorp,an investment banking firm,promotes its offerings through various social media platforms.Which of the following statements is most likely to be true about Fincorp?


A) The platforms display content solely generated by Fincorp.
B) Fincorp uses its social media platforms to promote one-way communication,similar to network television.
C) Fincorp reduces its reach by promoting its products via social media platforms.
D) Fincorp can create conversations with its customers and establish meaningful connections.

E) None of the above
F) A) and D)

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A period of economic activity characterized by negative growth,which reduces demand for goods and services is called ________.


A) a recession
B) inflation
C) a depression
D) purchasing power

E) C) and D)
F) A) and D)

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Which of the following is true about inflation?


A) Inflation is an indicator of the decrease in the value of money.
B) During periods of low inflation,businesses that seek to increase their profit margins can do so by increasing their prices significantly.
C) Inflation is a period of economic activity characterized by negative growth.
D) Inflation occurs when the gross domestic product falls for two consecutive quarters.

E) B) and C)
F) A) and D)

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Which statement is true of today's tweens in the United States?


A) They are the first generation of latchkey children.
B) Mobile devices account for 41 percent of all screen time for tweens.
C) They are a larger cohort than Baby Boomers.
D) They are aged between 14 and 18 years.

E) A) and C)
F) A) and B)

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The passage of the Restoring American Financial Stability Act of 2010 created the Consumer Financial Protection Bureau to protect consumers against unfair,abusive,and deceptive financial practices.

A) True
B) False

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Marketers targeting Baby Boomers should use words such as "senior" and "elderly," to signal and attract their target audience.

A) True
B) False

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Which of the following laws prohibits bribery of foreign officials to obtain business?


A) Foreign Corrupt Practices Act of 1977
B) Consumer Product Safety Act of 1972
C) Homeland Security Act of 2002
D) Restoring American Financial Stability Act of 2010

E) All of the above
F) C) and D)

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Identify which statement is true regarding African Americans.


A) Most African Americans are 50 years old or older,so they don't drive current music trends.
B) Because of their rich heritage,African Americans believe in strong cultural connections.
C) Most African Americans are not heavy users of technology.
D) Lower household incomes,coupled with overall population growth,are causing the purchasing power of the African American consumers to decrease significantly.

E) B) and C)
F) None of the above

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Which of the following acts outlaws discrimination in prices to different buyers; prohibits tying contracts (which require the buyer of one product to also buy another item in the line) ; and makes it illegal to combine two or more competing corporations by pooling ownership of their stocks?


A) Clayton Act of 1914
B) Sherman Act of 1890
C) Federal Trade Commission Act of 1914
D) Robinson-Patman Act of 1936

E) B) and C)
F) A) and D)

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Unlike the youngest Gen Yers,many of the oldest members of Generation Y:


A) are entering adulthood.
B) were the least affected by the Great Recession.
C) turned 50 years old in 2016.
D) have become parents.

E) A) and D)
F) All of the above

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Which of the following statements is true of Baby Boomers?


A) The youngest Baby Boomers were around 34 years old in 2013.
B) They are most concerned with price and quality when making purchase decisions.
C) The size of the Baby Boom cohort group has been increasing in size since 2012.
D) They are a small market with minimal spending power.

E) A) and D)
F) A) and C)

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A difference between Gen Yers and Baby Boomers is that,unlike Gen Yers,Baby Boomers:


A) are currently in two different stages of the life cycle.
B) are the most tech-savvy people yet.
C) outspend in categories such as gifts and medical care.
D) have a strong preference for full service restaurants

E) B) and C)
F) A) and B)

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Social change is one of the easiest external variables for marketing managers to forecast and assimilate into marketing plans.

A) True
B) False

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