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Paulette goes to an appliance store to purchase a refrigerator.After comparing the technical features,prices,and durability of the various brands of refrigerators available,she purchases the cheapest and smallest in size.In this case,Paulette has purchased a _____.


A) shopping product
B) business product
C) specialty product
D) convenience product

E) A) and D)
F) A) and C)

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A

Identify which statement is true of specialty products.


A) They are made directly available to a consumer through direct mail.
B) They are relatively inexpensive and merit little shopping effort.
C) They are easily substituted with other products.
D) They are distributed to only a few outlets in a geographic area.

E) B) and D)
F) B) and C)

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D

Product line width refers to the number of product items in a product line.

A) True
B) False

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False

Ingredient branding occurs when two brands receiving equal treatment borrow from each other's brand equity.

A) True
B) False

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Differentiate between business and consumer products and discuss various types of consumer products.

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Answers will vary.Products can be classi...

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A one-brand-name strategy should be adopted when the name cannot be pronounced in the local language,when the brand name is owned by someone else,or when the brand name has a negative or vulgar connotation in the local language.

A) True
B) False

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Product line depth refers to the number of:


A) competitors present in the market for a particular product line.
B) product lines that an organization offers.
C) market segments a firm is willing to target or serve.
D) product items in a product line.

E) C) and D)
F) None of the above

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With homogeneous shopping products,consumers typically look for the lowest priced brand that has the desired features.

A) True
B) False

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Which of the following refers to a type of package labeling that focuses primarily on a promotional theme or logo and consumer information is secondary?


A) Persuasive labeling
B) Informational labeling
C) Packaged labeling
D) Greenwashing

E) A) and B)
F) A) and C)

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__________________ is the practice of modifying products so those that have already been sold become obsolete before they actually need replacement.


A) Product modification
B) Repositioning
C) Product line extension
D) Planned obsolescence

E) B) and C)
F) A) and D)

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Which statement indicates a key advantage of carrying private brands?


A) A manufacturer can decide to drop a brand or a reseller at any time or even become a direct competitor to its dealers.
B) Many manufacturers offer rapid delivery,enabling the dealer to carry less inventory.
C) If a dealer happens to sell a manufacturer's brand of poor quality,the customer may simply switch brands and remain loyal to the dealer.
D) Heavy advertising to the consumer by manufacturers helps develop strong consumer loyalties.

E) C) and D)
F) A) and B)

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Packaging of any product is done for the sole purpose of promoting that product.

A) True
B) False

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Which of the following describes product line depth?


A) It is the number of product items in a product line.
B) It is the number of product lines an organization offers.
C) It refers to all products that an organization sells.
D) It is a group of closely related product items.

E) None of the above
F) B) and C)

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The elements of a brand that cannot be spoken are called ____________.


A) a brand name
B) a brand mark
C) brand equity
D) brand loyalty

E) C) and D)
F) A) and C)

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The key distinction between consumer products and business products is their intended use.

A) True
B) False

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Which of the following correctly defines co-branding?


A) Placing two or more brand names on a product or its package
B) Marketing several different products under the same brand name
C) A trademark for a service
D) The exclusive right to use a brand or part of a brand

E) A) and B)
F) A) and C)

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Captive brands allow the retailer to ask a price similar or equal to manufacturers' brands,and the retailer typically displays captive brands alongside mainstream products.

A) True
B) False

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Three Arrows Inc.is a company that manufactures paper bags from recycled paper.Its marketers receive complaints that the bags get wet easily and tear after a few weeks of use.The company decides to respond to their customers' complaints by using a thicker,waterproof paper.This is an example of _____.


A) product placement
B) functional modification
C) planned obsolescence
D) quality modification

E) All of the above
F) None of the above

Correct Answer

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______________ is a specific type of package labeling designed to help consumers make proper product selections and lower their cognitive dissonance after the purchase.


A) Descriptive labeling
B) Persuasive labeling
C) Informational labeling
D) Standardized labeling

E) A) and B)
F) A) and C)

Correct Answer

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Greenwashing is the term used to describe industrial processes that cause pollution above the permissible limit set by the government.

A) True
B) False

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